HexClad Australia Review 2026: Gordon Ramsay's Pans, Honestly Assessed

HexClad built its brand on a genuinely clever idea, a hybrid surface combining stainless steel ridges with nonstick valleys, meant to give you searing power and easy cleanup in one pan. Gordon Ramsay's equity partnership and a $100 million investment from his production studio in 2024 pushed that pitch into the mainstream, Super Bowl ads included. In Australia specifically, HexClad sells through its own localized storefront with AUD pricing and Afterpay, but the independent review picture looks noticeably different locally than it does globally, worth understanding before you buy from the AU site specifically.

PickSuperb Verdict Box

Globally, HexClad has built a genuinely strong independent review record. The Australian-specific storefront hasn't built that same track record yet, and a real, settled legal case over its safety marketing is worth factoring into the decision regardless of which site you buy from.

Brand Snapshot

HexClad was founded in December 2016 by Daniel Winer and Cole Mecray, who had just watched their previous venture, a juice-press startup, fold. Winer cashed out roughly 90% of his personal savings and the pair maxed out credit cards and took a small-business loan to get HexClad off the ground, more than $500,000 of personal money in year one. A November 2017 Costco in-store demo that sold $5,000 of pans in a single day became the turning point, and the company was profitable by 2018 largely on Costco sales. Gordon Ramsay became an equity partner in 2021, and in July 2024 Studio Ramsay Global, a joint venture between Ramsay and Fox Corporation, invested $100 million, reportedly valuing HexClad at around $1 billion. The company reported $170.7 million in revenue in the year cited by CNBC, with leadership projecting $350 million the following year. In Australia, HexClad sells through its own localized storefront, hexclad.com.au, offering AUD pricing, Afterpay buy-now-pay-later, and free AU shipping, though it doesn't appear to be carried by major Australian retailers like Myer or Harvey Norman, making it a direct-to-consumer play in that market rather than a retail partnership.

Product Deep Dive: The Current AU Lineup and Pricing

HexClad's Australian site prices its hybrid cookware sets at $1,189 AUD for the 13-piece set with lids, $679 for a 7-piece set with lids and wok, and $649 for a 6-piece pot set, each listed against a higher "was" price implying savings of roughly 19-33%. Individual fry pans run $179 (20cm) to $299 (35cm), with a 5-litre deep sauté at $309 and a 6.6-litre chicken fryer at $339. The wok lineup spans $259-$299, and a griddle pan runs $239. Beyond core cookware, the AU site also sells bakeware ($549 for a 6-piece set), a BBQ grill pan ($269), and knife sets starting around $594.

HexClad AU — Core Set Pricing

Pros and Cons

Pros

•      Tasting Table's independent hands-on review found "a gorgeous, even sear from end to end" and called the pan durable after several years of use

•      Globally, HexClad holds a strong 4.6 out of 5 on Trustpilot across more than 7,000 reviews, with 85% at five stars

•      Dishwasher-safe, oven-safe, and induction-compatible convenience is a genuine, repeatedly-praised practical advantage

•      Afterpay availability on the AU site makes the higher-end sets more accessible for budget-conscious buyers

•      A lifetime warranty (replacement-based) backs the cookware when the company honors it as intended

Cons

•      Australia's ProductReview.com.au shows a notably poor 1.9 out of 5 for the 7-piece set, albeit from only 4 reviews, a small but concerning local signal

•      A real, settled $2.5 million class-action lawsuit found the "non-toxic"/PFAS-free marketing for its PTFE coating was challenged as misleading

•      Tasting Table's own complaints roundup found the coating isn't truly nonstick from day one for some buyers, needing oil and careful heat management despite the marketing

•      The brand's near-constant percentage-off sale banners are the kind of always-on-discount pattern that invites regulatory scrutiny industry-wide

•      Manufacturing location is undisclosed in any source we could find, an unusual transparency gap for a brand this large

What Real Owners and Reviewers Are Saying

"The HexClad pan produced a gorgeous, even sear from end to end at both cooking temperatures."  — Tasting Table, independent hands-on review

"High price, but excellent quality. Best pans I have ever used! Love them!"  — Lacey Markle, verified Trustpilot review

"Hexclad is a total scam. Is not nostick pan."  — Lucy, verified Trustpilot review

"Extremely disappointed and definitely not NON-STICK as advertised."  — KLC, verified ProductReview.com.au review (Australia)

"Keep your money people. Don't waste it on listening to celebrity hype."  — Nick K., verified ProductReview.com.au review (Australia)

How HexClad Compares to the Competition (AUD)

Scanpan is the natural local comparison, it's a Danish brand with a genuinely strong Australian reputation, and it undercuts HexClad's equivalent set pricing significantly while also running its own steep promotional discounting, worth knowing so HexClad's markdowns don't look uniquely generous by comparison.

Who Should (and Shouldn't) Buy HexClad in Australia

Good Fit: The Searing-Focused Home Cook

If getting a proper sear on steak or chicken is the main cooking priority, HexClad's hybrid surface genuinely delivers on that specific strength per independent testing.

Good Fit: Someone Who Wants Afterpay Flexibility

The AU site's Afterpay integration is a real practical advantage for spreading out the cost of the pricier multi-piece sets.

Weak Fit: Anyone Specifically Buying for the "Non-Toxic" Marketing Claims

Given the settled $2.5 million lawsuit over exactly these claims, buyers whose decision rests heavily on the PFAS-free positioning should weigh that settlement seriously rather than taking the marketing at face value.

Weak Fit: Buyers Who Want AU-Specific Review Confidence

With only 5 reviews on the AU-specific Trustpilot profile and a concerning small-sample score on ProductReview.com.au, Australian buyers don't yet have the same depth of local verification that US buyers have through HexClad's main site.

Our Top Pick in the Lineup

For most Australian buyers, a single 25cm or 30cm fry pan ($224-$279) is the sensible way to test HexClad's hybrid surface against your own cooking habits before committing to a full set. The 7-piece set at $679 is the better value once you're confident the surface works for you, it's priced meaningfully below the 13-piece set while covering the core pieces most kitchens actually use day to day.

Pricing and Where to Buy

HexClad sells in Australia through its own hexclad.com.au storefront, with no confirmed major retail partnerships like Myer or Harvey Norman found in our research. Given the thin local review history, paying with a method that preserves buyer protection, and keeping documentation of the condition on arrival, is a reasonable precaution specifically because the AU storefront hasn't built up the same independent track record as the brand's primary US site.

Buying From the AU Site vs. Importing From HexClad's Main Store

Australian shoppers researching HexClad will quickly notice two different buying paths, the localized hexclad.com.au storefront with AUD pricing and Afterpay, and the option to order directly from HexClad's primary US site and pay international shipping and any applicable customs duties. The local AU site is clearly the more convenient path day to day, local currency, no customs surprises, and faster delivery, but it's worth being clear-eyed that convenience is trading against the much thinner independent review history we've documented here. Ordering from the main US site doesn't necessarily give you a different physical product, HexClad has stated its cookware is designed and engineered consistently across markets, but it does put you in the pool of reviewers that actually built the brand's much stronger 4.6-star global reputation, for whatever that's worth as a signal.

Warranty service is another practical consideration that differs by market. HexClad's lifetime warranty is honored globally in principle, but the actual claims process, where you ship a defective pan, how long replacement takes, and what documentation is required, can vary meaningfully depending on which regional entity is handling the claim. Australian buyers going through the AU storefront should confirm the specific local warranty contact and process before relying on marketing copy that simply says "lifetime warranty" without regional detail, since that general promise and the actual regional fulfillment process aren't always the same thing in practice for direct-to-consumer brands operating across multiple countries.

Frequently Asked Questions

Is HexClad actually nonstick?

Reviews are mixed on this specific point. Tasting Table's own testing found it needs a small amount of oil to perform at its best, unlike a true zero-oil nonstick pan, while still delivering strong searing results, so it performs more like a well-designed hybrid than a pure nonstick pan.

Did HexClad settle a lawsuit over its marketing claims?

Yes. A class action alleging HexClad's "non-toxic" and "PFAS-free" marketing was misleading given its PTFE-based coating settled for $2.5 million, with preliminary approval in April 2025. HexClad admitted no wrongdoing but agreed to stop using that specific language on PTFE-containing products.

Is HexClad worth it compared to Scanpan in Australia?

Scanpan carries a stronger, more established local reputation and often costs less at comparable set sizes. HexClad's edge is specifically its hybrid searing performance and the celebrity-backed marketing reach, worth weighing against Scanpan's steadier local track record.

Why is HexClad's AU Trustpilot score different from its main site?

The AU-specific storefront is a separate, much newer Trustpilot profile with only a handful of reviews, while the primary hexclad.com Trustpilot page has accumulated thousands. Treat the AU-specific number as too small a sample to rely on either way.

Can HexClad go in the dishwasher and oven?

Yes, HexClad markets its cookware as dishwasher-safe and oven-safe up to a stated temperature threshold, and this is one of the more consistently praised practical features across both the global and AU-specific reviews we found, with few complaints disputing it specifically, a genuine convenience advantage over traditional stainless or cast iron that typically requires more careful hand-washing and oven-safety checking by piece.

PickSuperb Scorecard

Final Verdict

HexClad's core engineering idea genuinely works, independent testing backs up real searing performance, and the global review record is strong. What Australian buyers should go in knowing is that the local storefront hasn't built the same independent track record yet, and the brand's settled PFAS marketing lawsuit is real, documented history rather than internet rumor. Buy it for the searing performance, not the health marketing, and lean on a single pan purchase before committing to a full set given the thinner AU-specific review trail. For another well-reviewed cooking equipment brand to compare against, see our Weber Grill review.