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MemoryPC’s best-documented strength is fast delivery and careful packaging of custom-built PCs. Translated from French, Trustpilot reviewers on memorypc.fr praised “Fast delivery, very good packaging” and “Flawless delivery,” with clean assembly. Another described the team as “always attentive,” saying support responded within 30 minutes and replaced a failed graphics card with a better one. MemoryPC’s French store is run by Memory PC GmbH, a German PC builder founded in 2012 and based in Zetel, Lower Saxony. Customers configure gaming PCs online, choosing processors, graphics cards (up to cards like the RTX 5090), memory and cases, and the PC is assembled and shipped. The German parent site holds a 4.1 out of 5 (“Great”) Trustpilot score from 4,858 reviews, where one buyer said “I received it very well packaged and protected by foam inside and outside.”
The honest caveat: after-sales consistency. The French profile is small (6 reviews, 3.5 TrustScore). One French buyer told others “absolutely do not buy from them” after a €4,000+ PC failed within weeks and warranty support didn’t respond for over a month, and another received a configuration that wasn’t exactly what he ordered.
Quick Highlights
✅ “Fast delivery, very good packaging” (French review, translated)
✅ “Flawless delivery” with clean workmanship (translated)
✅ Support described as “always attentive,” replacing a faulty GPU with a better one
✅ PCs packed with foam inside and outside for safe shipping
✅ Online configurator to build your own gaming PC
✅ High-end options including GPUs up to the RTX 5090
✅ Run by Memory PC GmbH, founded in 2012 in Germany
✅ German parent store rated 4.1/5 from 4,858 Trustpilot reviews
✅ Customization process praised by international buyers
✅ Phone hotline in German and English, Monday to Friday
✅ Serves France, Belgium and other EU countries
✅ Competitive prices on popular configurations
❌ French Trustpilot profile is small (6 reviews, 3.5 TrustScore)
❌ A €4,000+ PC reportedly failed within weeks, with slow warranty response
❌ A configuration reportedly differed from what was ordered
❌ Case limitations (3.5" drive bays) noted by one buyer
❌ Some buyers report instability on high-end builds
❌ Support is in German and English, with French support unclear
❌ Warranty claims involve shipping heavy PCs back to Germany
Why Trust This Review
This review draws on MemoryPC’s French Trustpilot profile (memorypc.fr, 6 reviews, 3.5 TrustScore), the German parent profile (memorypc.de, 4,858 reviews, 4.1 TrustScore), and Memory PC GmbH company information (founded 2012, Zetel, Germany). GlossGirly has no commercial relationship with MemoryPC that affects this verdict.
Full Review Breakdown
Who MemoryPC Is
MemoryPC is the consumer brand of Memory PC GmbH, a German system builder founded in 2012 in Zetel, Lower Saxony. It sells configurable gaming PCs through country stores including France (memorypc.fr), Germany and Belgium. Customers choose a base system or configure their own, selecting the processor (for example AMD Ryzen 7 7800X3D), the graphics card (from mid-range to high-end cards like the RTX 4080 Super or RTX 5090), RAM, storage, cooling and case. MemoryPC then builds, tests and ships the PC. For gamers who don’t want to build their own PC but want control over the components, that’s the appeal. In Germany, the brand is well established, with almost 5,000 Trustpilot reviews.
Delivery and Build Quality
French buyers are most positive about delivery and workmanship. “Fast delivery, very good packaging,” wrote one, and another praised “Flawless delivery” and clean assembly. A buyer on the German site said the PC arrived “very well packaged and protected by foam inside and outside.” Good packaging matters for prebuilt PCs, since graphics cards and coolers can be damaged in transit if not secured. Clean cable management and careful assembly also make future upgrades easier. For most buyers, the first experience with MemoryPC, from ordering to unboxing, appears to be good.
Configuration Accuracy and Reliability
Some French reviews point to problems. One buyer found “the configuration isn’t the one requested,” although it met his needs, and noted the IT-5905 case’s 3.5" drive bays couldn’t be connected without workarounds. Most seriously, a buyer who spent more than €4,000 said the PC failed within weeks and warranty support didn’t respond for more than a month: “absolutely do not buy from them.” On the German site, a high-end RTX 5090 buyer said “I had very high expectations considering the price,” and another reported instability from the first use. Check your order confirmation against your chosen configuration, test the PC thoroughly on arrival (stress tests, temperatures, drivers), and report issues immediately.
Support and Warranty for French Buyers
Support experiences vary. One French buyer praised support as “always attentive” after they responded within 30 minutes and replaced a failed graphics card with a better model, which is excellent service. The €4,000 PC owner had the opposite experience. MemoryPC’s hotline operates Monday to Friday in German and English, so French-speaking buyers may need to communicate in one of those languages. Warranty repairs can mean shipping a heavy PC back to Germany, so keep the original packaging. Register your purchase, keep invoices and correspondence, and document problems clearly. For French gamers comfortable with these logistics, MemoryPC offers good builds at competitive prices.
Best Products Worth Buying
MemoryPC Custom Gaming PC (Configurator) — check memorypc.fr for current price
Build your own gaming PC by choosing your CPU, GPU, RAM, storage and case. Buyers praise the customization process and packaging. Double-check your configuration before ordering.
MemoryPC Ryzen 7 7800X3D Gaming PC — check site for current price
A popular high-performance gaming CPU found in MemoryPC builds. It’s an excellent choice for high-frame-rate gaming.
MemoryPC RTX 4080 Super / RTX 5090 Builds — check site for current price
High-end builds for 4K and demanding games. Test thoroughly on arrival and monitor temperatures and stability.
MemoryPC Components (RAM, Motherboards) — check site for current price
MemoryPC also sells individual components for upgrades. It’s useful for extending an existing build.
What Customers Actually Think
Note: MemoryPC’s French Trustpilot profile has only 6 reviews. French quotes are translated, and one quote comes from the larger German parent store.
“Fast delivery, very good packaging” — Fiet, Trustpilot reviewer, memorypc.fr (configured PC, translated)
“Flawless delivery” — Nathan Balasse, Trustpilot reviewer, memorypc.fr (translated)
“Always attentive” — Daniel Gonçalves, Trustpilot reviewer, memorypc.fr (graphics card replacement, translated)
“I received it very well packaged and protected by foam inside and outside.” — Maze, Trustpilot reviewer, memorypc.de (custom PC)
“Absolutely do not buy from them” — Antoine Crossin, Trustpilot reviewer, memorypc.fr (desktop over €4,000, translated)
Is It Worth It?
Possibly, for French gamers who want a configurable gaming PC at competitive prices, delivered fast and packed carefully. The German parent’s 4.1 rating from almost 5,000 reviews adds reassurance. Check your configuration, test thoroughly on arrival, keep the packaging, and be aware that support is in German and English and warranty experiences vary.
Competitors Table
Feature | MemoryPC (FR) | LDLC | Top Achat | Infomax | Corsair/Origin | |
Origin | Germany (Zetel) | France | France | France | France | USA |
Configurator | Yes | Yes | Yes | Yes | Yes | Yes |
French support | Unclear (DE/EN hotline) | Yes | Yes | Yes | Yes | Varies |
Trustpilot | 3.5 FR (6) / 4.1 DE (4,858) | Strong | Strong | Mixed | Mixed | Mixed |
Price level | Competitive | Mid | Mid | Competitive | Competitive | Premium |
Best for | Value custom builds | French service | Custom builds | Value | Gaming | Premium builds |
FAQs
Is MemoryPC reliable?
The German parent store scores 4.1/5 from 4,858 reviews. The small French profile (6 reviews) is mixed.
Where is MemoryPC based?
Memory PC GmbH is based in Zetel, Lower Saxony, Germany, and was founded in 2012.
Does MemoryPC deliver to France?
Yes, through memorypc.fr. Buyers praise fast, well-packaged deliveries.
Can I customize my MemoryPC gaming PC?
Yes, with the online configurator.
What should I do if my MemoryPC PC has problems?
Contact support quickly, document the issue, and keep the original packaging for any warranty return.
Final Verdict
MemoryPC brings German custom PC building to French gamers: an easy configurator, high-end components, fast deliveries and careful, foam-protected packaging that buyers praise. When support works well, it’s excellent, like the graphics card upgraded as a warranty replacement.
After-sales consistency is the concern: a failed €4,000 PC with slow warranty response, a configuration mismatch, a small French review base and support mainly in German and English. Check your build, test thoroughly and keep the packaging. For value-focused French gamers, MemoryPC is worth considering.
Scorecard
Category | Score |
Configuration Options | 8.8/10 |
Delivery & Packaging | 9.0/10 |
Build Quality | 7.8/10 |
Configuration Accuracy | 6.8/10 |
Warranty & Support | 6.2/10 |
French Market Support | 5.5/10 |
Price Competitiveness | 8.6/10 |
Value for Money | 8.0/10 |
Overall | 7.6/10 |
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